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With a rich working experience of more than 20 years in the automobile industry, Surojit Ghosh leads his team with a sharp focus on customer experience and service quality. He is a Mahindra-certified General Manager and works tirelessly to ensure that we deliver as per our promise.
His hawkeye on Inventory planning & stock management ensures that the wheels keep turning. He has an experience of more than 15 years and is a Mahindra trained professional
A Customer Experience Professional with an experience of more than 20 years, she ensures that everyone adheres to the motto "the Customer is supreme". A supercharged individual who knows all the intricacies of keeping customers happy, she motivates her team and keeps them focused on the customer.
A Mahindra certified manager, he ensures that the customers and technicians both remain satisfied with the experience provided at the dealership. With a rich experience of more than 15 years, his meticuluos planning ensures that we maximise the output in the workshop.
Working with automobiles for the past 30 years, he ensures that the vehicles coming out of the bodyshop look as good as new. With a sharp technical mind, he ensures impeccable quality is maintained.
A Mahindra-certified Technical Manager, he tames all diagnostic problems with ease and ensures the technicians are upto date on all the vehicle models.
With a rich experience on automobiles, Pinaki manages the technical arm of the Pickup range of vehicles. He is a Mahindra-certified technical manager who revels in the complex diagnosis and leads his team to ensure best service quality
Our incredible team of Service Advisors and Relationship Managers is here to ensure that your service experience goes by like a breeze. You can trust these Mahindra certified experts for the most transparent dealing and 100% genuine advice.
Forming the backbone of our service operations, this highly skilled team of technicians is rigorously trained at the Mahindra Institute of Learning Excellence and keeps themselves updates with the latest technology. We’re proud of having some best-in-industry talent working their magic on your vehicles, with skills honed over multiple years.
Forming the backbone of our service operations, this highly skilled team of technicians is rigorously trained at the Mahindra Institute of Learning Excellence and keeps themselves updates with the latest technology. We’re proud of having some best-in-industry talent working their magic on your vehicles, with skills honed over multiple years.
Our Customer Relationship Executives ensure that you stay on top of your vehicle service needs with timely reminders, assistance on service queries and general updates.
Managers of the service shopfloor who ensure a smooth flow of vehicles, track their status using technological aids and work towards achieving on-time delivery with all jobs completed. These maestros supervise our team of technicians and ensure quality service delivery under their watchful eye.
With an excellent eye for keeping the items in the warehouse, they ensure that there is a smooth flow of parts. Their meticulous eyes always ensure that the entry and exit of parts happen efficiently.
For being 2nd in explaining and convincing customers to cover extended warranty in their vehicles in the financial year
Runners Up in East Zone for Contactless Service - a first of its kind digital initiative run by Mahindra wherein customers are sent estimate and approve the estimate through online means without having to visit the dealership
Achieved highest customer ratings for after sales performance among all dealers in East Zone for the financial Year 2021-22 for Alfa and electric vehicles division.
Winners for having the best Service Process and practices to ensure maximum customer satisfaction among all dealers in East Zone for the financial year 2021-22 for Alfa and electric vehicles
Special Award for closing customer service actions free of cost in the fastest time for the financial year 2021-22 in Alfa and electric vehicles
Runners up for best customer service in commercial segment for the financial year 2017-18 in East Zone.
